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// what's included

Everything in one managed service. No add-ons.

One price covers the people, the software, the hosting and the upkeep. Here's the full list of what you get with Braid.

// people

A real team

✓
Business Analysts
Map your calls and design the conversation flow.
✓
Software Developers
Build, integrate and maintain the agent.
✓
Dedicated onboarding
A named contact through launch and beyond.
// software

The voice agent

✓
24/7 call answering
Every line covered, day and night.
✓
Natural conversation
Understands intent, not just keywords.
✓
Smart hand-off
Escalates with full context when needed.
// knowledge

Your knowledge, live

✓
Knowledge base setup
Docs and FAQs become answerable content.
✓
Ongoing updates
We keep answers current as you change.
// integrations

Connected to your stack

✓
Calendar and booking
Agents book straight into your diary.
✓
Telephony and CRM
Plugs into your existing numbers and tools.
// also included

Hosting, monitoring and uptime - all on us.

Every agent runs on UK-hosted infrastructure from AWS, Azure and Google Cloud. We monitor every call and keep it improving, month after month.

UK processing available Encrypted end-to-end 99.9% uptime Monthly improvements