Braid is the fully-hosted service for AI voice agents. Our analysts and developers design the conversation, wire up your knowledge, and connect your calendar - you just take the wins.
"Thanks for calling - how can I help?"
Classify why they called.
Pull the answer from your sources.
Find a slot, confirm the calendar.
Summarise, escalate if needed.
We map your calls, intents and edge cases, then design the conversation flow end to end.
We build, host and maintain the agent - integrations, telephony and uptime handled.
Docs, FAQs and systems become a live knowledge base the agent answers from.
Agents check availability and book appointments straight into your calendar.
We learn your business, callers and goals.
Analysts script every path and hand-off.
Wire in docs, systems and your calendar.
We host, monitor and keep improving it.