Ongoing Maintenance & Continuous Optimisation
We Manage It, So You Do Not Have To
An AI voice agent is not a 'set and forget' piece of software. As a managed service provider, we continually maintain your agent throughout your 36-month contract.
This ongoing maintenance includes behind-the-scenes system updates, security patches, and crucial infrastructure management. But more importantly, it includes continuous prompt optimisation. If we notice through call transcripts that callers are phrasing questions in a way the AI slightly misunderstands, our engineers will tweak the agent's background instructions to improve its accuracy and conversational flow.
This continuous refinement is fully included in both your £3,000 per month (Simple) and £5,500 per month (Advanced) subscriptions, ensuring the agent actually gets smarter and more efficient the longer you use it.