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The £10,000 Onboarding and Setup Fee Explained

What the Onboarding Fee Covers

Getting an AI voice agent sounding natural, understanding your business, and integrating seamlessly with your systems takes a fair bit of heavy lifting. That is why we charge a one-off onboarding fee of £10,000.

This mandatory fee covers the entire end-to-end setup process for our Simple and Advanced tiers. This includes document ingestion, conversation flow mapping, telephony setup, ticketing integration (for Advanced users), and rigorous testing before your agent goes live to your customers.

The onboarding fee is invoiced upfront upon signing the contract. For custom Enterprise deployments, setup fees are scoped individually based on the complexity of your technical requirements.